Customer Service & Advice
We’re here for you
Do you have any questions about our timber grades, pallet sizes or access to your premises? Please contact our specialist advisers.
Send us a message
Please fill in the form – we’d be happy to provide you with a bespoke quote for bulk orders of 3 pallets or more.
Direct contact
Expert advice over the phone
Monday to Friday: 08:00 – 18:00
E-Mail Support
Response time is usually within a few hours
Central Warehouse & Administration
Firm Bois GmbH
Holzmarktstraße 42
10243 Berlin, Deutschland
Have the frequently asked questions already been answered?
In our guide, you’ll find answers to the most important questions about delivery and damp.
Go to the guide & FAQs